Time Team Forum Friends :: View topic – Connection Problems

Posted: Thu Dec 29, 2005 6:28 pm    Post subject: Connection Problems

A friend of mine is having problems connecting to the internet. He has Windows 98 and is on a dial-up service and whilst in the middle of downloading an auto update for MacAfee AV his dial-up cut-off. After trying to re-connect a couple of times without success he rebooted the computer and tried again but with no success. This was a while back now and despite numerous attempts he still can’t connect to the internet.

Any ideas folks?? I thought it may be a problem with the modem settings but with not knowing Windows 98 I couldn’t help over the phone. Talking to him this morning I suggested System Restore but there isn’t one apparently!!

Posted: Thu Dec 29, 2005 6:38 pm    Post subject:

Tell him to try putting 1470 before his number….

Posted: Thu Dec 29, 2005 6:42 pm    Post subject:

What does that do then??

Posted: Thu Dec 29, 2005 6:43 pm    Post subject:

No idea but it worked for me!

Posted: Thu Dec 29, 2005 6:46 pm    Post subject:

I’ll let him know. Did you have a similar problem then??

Posted: Thu Dec 29, 2005 6:48 pm    Post subject:

Yup, with freeserve so when I rang them thats what they told me to do.

I take it he has rung his ISP? If he hasnt he should.

Posted: Thu Dec 29, 2005 6:48 pm    Post subject:

The dial up connection will not work if you withhold your number. If your phone settings are set to automatically withhold the number then prefix the dial up number with 1470_________________Corinne Mills

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Posted: Thu Dec 29, 2005 6:50 pm    Post subject:

Thanks peeps!!

Posted: Thu Dec 29, 2005 6:50 pm    Post subject:

What Co said Phil.

Posted: Thu Dec 29, 2005 6:54 pm    Post subject:

He’s with Tiscali btw.

Posted: Thu Dec 29, 2005 6:56 pm    Post subject:

Internet Settings – Dial up PC Tiscali dial-up telephone numbers: * Tiscali DayTime – 1470 0808 9933 151 * Tiscali OffPeak – 1470 0808 9933 050 * Tiscali Anytime customers – 1470 0808 9933 031 * Tiscali Pay As You Go customers – 0844 057 5000 (If you are using Telewest use the dialup number 08456614681) * ISDN Tiscali Pay As You Go customers – 1470 0845 661 4682_________________Corinne Mills

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Posted: Thu Dec 29, 2005 7:01 pm    Post subject:

Thanks folks, that’s a great help. Just called him about the 1470 and got a better explanation which I never got this morning. He is trying to connect up to register with Tiscali after his last ISP went bust (Time) but has found he can’t connect.

Therefore I think the Time number is still in his settings which is why he can’t connect to register. Would that make sense??

Posted: Thu Dec 29, 2005 7:04 pm    Post subject:

A. You can register for a Tiscali dial up service regardless of where you live in the UK, as long as there is a telephone line. For Tiscali subscription packages (e.g. Tiscali AnyTime) this must be a BT phone line.

Posted: Thu Dec 29, 2005 7:12 pm    Post subject:

Never mentioned one – just said it wasn’t connecting.

Trouble with talking to peeps over the phone, you never get all the details

Posted: Fri Dec 30, 2005 1:12 am    Post subject:

one thing to try is just ‘create a new internet connection’ icon. put fresh settings in all the boxes; try one of the many Pay-As-You-Go phone numbers from various ISPs just for testing purposes._________________

:=>